Privacy Policy

Privacy Policy

This Privacy Policy describes how THENUTBASKET LLP (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you access or use our website www.thenutbasket.com (the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

b. Usage & Technical Information

  • IP address
  • Device and browser details
  • Pages visited and browsing behavior

c. Transaction Information

  • Order history
  • Purchase preferences

You may browse parts of the Platform without providing personal information, but certain services (such as placing an order) require it.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve user experience
  • Send updates, offers, and service-related communication
  • Prevent fraud and ensure platform security

You may opt out of promotional communications at any time.

3. Cookies & Tracking

We use cookies to:

  • Enhance website functionality
  • Understand user behavior
  • Personalize your experience

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Logistics and delivery partners
  • Payment gateway providers
  • Service providers supporting business operations

We may also disclose information if required by law or legal authorities.

5. Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing information.

6. Data Security

We use reasonable security measures to protect your information.
However, no online system is completely secure, and users are responsible for safeguarding their login credentials.

7. Your Choices & Opt-Out

You can opt out of receiving promotional messages or emails at any time after registering with us.

8. Children’s Privacy

Our Platform is intended for users above 18 years of age.
We do not knowingly collect personal information from minors.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfill services
  • Comply with legal obligations
  • Prevent fraud

10. Your Consent

By using our Platform and providing your information, you consent to:

  • Collection
  • Use
  • Storage
  • Processing

of your data in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

12. Contact Us

For any queries regarding this Privacy Policy, please contact:

📧 Email: info@thenutbasket.com
📞 Phone: +91 9263794931